Real Builds. Real Stories.

Customer Reviews

Overall rating: 4.7 / 5 from 7 reviews.

Customer photo review of Cuckoo Clock House | Mechanical 3D Wooden Puzzle Kit

Fairly easy to make, some very fiddly parts which are annoying, namely plants in silver & ceramic rings, folding for books etc. Mechanics are ok for the cuckoo, a bit clunky, does need refining. A shame it does not work in conjunction with the clock. It would be nice for an hourly chime. Overall it looks good and it works ok, clock has been keeping good time.

Great build except for a few things like door on co Co that was the hardest. Glad you can decorate it at way you want to love that most of the parts were numbered made it a lot better only you have to use too much glue other than that nice unit.

A little fiddly in parts, overall excellent

Seems fine. Not yet built it.

Good

Very enjoyable build with a great result! It took me a while to work out that the transparent window pieces had film on both sides: could this be made more explicit? Liked duplicate parts: I needed to replace one of my cuckoo doors when it fractured during assembly. Extra bits useful for scratch building finishing effects. Would appreciate better options for the rose pieces. Is the music cadged from Midsummer Murders? Congrats on a great product! Ian, UK

Seems to be fine. Of course not yet started it.

FAQs

Please read our FAQs page to find out more.

How long will it take for my order to arrive?

International deliveries typically take 5-8 days. Detailed delivery information will be included in your confirmation email. Some U.S orders will be shipped from a local warehouse with an average of 2-5 days delivery. Hawaii and APO addresses will be charged a freight difference and will be delivered by express companies such as DHL, UPS, or FedEx.

When can I expect to receive my order?

Orders are processed within 1-2 business days after they are placed. The estimated delivery time is the processing time plus the shipping time.

How can I track my order or shipping information?

To track your order, please visit your order page.

What should I do if I encounter issues during assembly?

If you experience any issues during assembly, our dedicated customer service team is available to assist you. Please reach out to us at info@rocoxia.com

The package doesn’t include glue. What type of glue should I use?

Due to restrictions related to air transport and customs regulations in various countries, glue is not included in the package. We recommend that customers purchase white school glue or alcohol-based glue, both of which are suitable for assembly.

I damaged a part during assembly? Can I get a replacement?

We understand that there may be problems during product use, so we offer a parts replacement service for you.

Can I return my product?

We are committed to ensuring that our customers are satisfied with our products. If you need to return an order, we are here to help. Please email us directly at info@rocoxia.com, and we will guide you through the return process.

How can I return my items?


We offer a 30-day risk-free return policy. Please ensure that the returned items are in their original packaging and condition, along with the receipt. If the returned item does not meet these conditions, it may be refused. If you are returning an item because you no longer want it, the return shipping cost will be the buyer's responsibility.

If you receive a damaged or incorrect item, please retain the packaging and contact us immediately at info@rocoxia.com

For more details on our return policy, please click here.